Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the website.
Effective Date: 25 Nov, 2025
1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for custome1r support.
| Category | Data Collected | Purpose of Collection |
| Device Information (Automatically Collected) | IP address, browser type, operating system, time zone, and cookies. | To load the Site accurately for you, and to perform analytics on Site usage to optimize our services. |
| Order Information (Provided by You) | Name, billing address, shipping address, payment information (including credit card numbers or UPI IDs, processed via secure third-party gateways), email address, and phone number. | To fulfill your order, process payments, arrange for shipping, provide invoices, and communicate with you about your order. |
| Customer Support Information (Provided by You) | Name, email address, and the content of your communication. | To provide customer support and troubleshoot issues. |
2. HOW WE USE YOUR PERSONAL INFORMATION
We use the Personal Information we collect for the following core purposes:
- Fulfilling Orders: To process your transactions and deliver the cosmetic products (Hair Oil, Shampoo, Soap, etc.) you purchased.
- Communication: To communicate with you regarding your order status, shipping updates, and customer service inquiries.
- Marketing (with Consent): To provide you with information or advertising relating to our products or services, if you have opted-in to receive such communications.
- Security and Fraud Prevention: To screen our orders for potential risk or fraud.
- Improving the Site: To analyze how our customers browse and interact with the Site, allowing us to improve our offerings and marketing strategies.
3. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above:
- Service Providers: We share necessary information with service providers who perform functions on our behalf, such as:
- Payment Gateways: To securely process your payment.
- Shipping/Logistics Partners: To fulfill and deliver your order to your address.
- Website Analytics: We may use Google Analytics to help us understand how our customers use the Site.
- Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.2
4. DATA RETENTION3
When you place an order through the Site, we will maintain your Order Information for our records unless and until yo4u ask us to delete this information, or as required by law (e.g., tax records).
5. YOUR RIGHTS (Data Subject Rights)
Depending on your location, you may have the following rights regarding your personal data:5
- Right to Access: The right to request copies of your personal data.6
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.7
- Righ8t to Erasure (Right to be Forgotten): The right to request that we erase your personal data, under certain conditions.
- Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
If you would like to exercise any of these rights, please contact us using the contact information provided below.
6. COOKIES
The Site uses “cookies” to help the Site remember information about your visit, like your shopping cart contents and preferred language. You can control and manage cookies in your browser settings. However, disabling cookies may impact your ability to use certain features of our Site (e.g., purchasing products).
7. DATA SECURITY
We implement reasonable physical, administrative, and technical safeguards to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.
9. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: lawapahaditel@gmail.com or by mail using the details provided below:
LawaPahadi Tel
Contact Name: MOHD Farman
Address: 305/9, Taksal Gali, Chowk, Lucknow, Uttar Pradesh – 226003
Contact Number: +91 – 8687063205